Shipping is free on orders over £100 across England, Scotland and Wales. For Northern Ireland, we levy a shipping surcharge of £30 per order. There is no returns surcharge or fee applied and all returns are free.
Shipping timelines are provided on each product page.
- Ready to Dispatch: Delivery in 5-10 working days
- Arriving Soon: Delivery in 3-5 weeks
- Made For You: Delivery in 8-10 weeks
Please allow for minor global carrier delays. We'll do our best to get your products to you as soon as possible!
Room of Choice Delivery
We take delivery as seriously as design, quality, and fair pricing. For larger items—or when you simply need an extra pair of hands—our team is happy to assist with ROC delivery at a nominal charge of just £20.
Your item will be delivered directly to a room of your choice within your home, including upstairs, as long as it’s safely accessible. A trained two-person team will handle everything with care. You’ll receive a scheduled delivery window ahead of time, and you’ll be able to track your delivery on the day.
Please note that assembly is not included. It is the customer’s responsibility to ensure the delivery path is clear and accessible. If there are any tight staircases, restricted access points, or anything unusual we should know about, please let us know in advance so we can plan accordingly.
Most Room of Choice deliveries take place within 5–10 business days from the time your item is dispatched. Deliveries to more remote areas, such as the Highlands or Islands, may take a little longer or have limited availability.