Cleaning: Dust regularly with a soft, dry cloth. For stubborn spots, lightly dampen the cloth with water. Avoid using harsh chemicals or abrasive cleaners. Avoid Moisture & Direct Sunlight: Keep furniture away from excessive humidity, direct sunlight, and heat sources to prevent damage, warping, or fading.

Use Coasters & Mats: Use coasters, placemats, or trivets under hot or cold items to protect surfaces from damage. Inspect Regularly: Periodically check for loose fittings or hardware and tighten as necessary to ensure stability.

Handling & Storage: Lift objects carefully rather than dragging them. Ensure items are dry before storing, and apply a protective coating if recommended for seasonal storage.

Colour & Texture Accuracy: We strive to represent colours accurately, but variations may occur due to monitor settings, lighting conditions, and material characteristics. The actual product may differ slightly in colour and texture from online or printed images.

Natural Variations: Natural materials (wood, stone, marble, metal, agate) may exhibit unique variations in grain, texture, and colour. These differences are inherent features and not defects.

Unique Characteristics: Stone, marble, agate, and bone inlay may have natural imperfections or variations in pattern and surface texture. Upholstery fabrics and leathers may also display differences in colour and pattern.

Changed your mind? We’ve got you.

You can return any product within 30 days of delivery—no questions asked and with no restocking fee.

To be eligible for a return:

• The item must be unused and unaltered, in its original packaging with all tags intact
• A valid proof of purchase is required
• Once we’ve received and inspected the item, your refund will be processed within 7 days of collection to your original payment method.

365-Day Extended Quality Guarantee – Because Craftsmanship Matters

Our commitment to quality extends far beyond delivery. If your item experiences a verifiable defect or deterioration within 365 days, we’re here to make it right—whether that means a return, repair, or replacement.

Restocking Fees (After 30 Days)

Returns made within the first 30 days are completely free of charge. For returns under our extended quality policy, a small restocking fee may apply—we'll take care of everything else, including return logistics. This fee will be borne by the customer, as outlined below:

Return Process & Conditions

• Items must be returned in like-new condition, with original packaging, tags included, and any included accessories
• Made-for-You (customized) products are not eligible for return
  
• To initiate a return, email us at support@fableroom.com with your order number, a brief description of the issue, and a supporting photo if available
  
• For small items such as cushions and throws, returns can be made via designated drop-off locations. Once your return is booked, Carriers will share a list of nearby partner shops based on your pin code, where you can conveniently drop off the item

Need Help?

We’re here when you need us.

For return requests or product concerns, reach out anytime at support@fableroom.com—our team is always happy to assist.